OMAR FUENTES
Morovis
Summary
Experienced professional in the healthcare and pharmaceutical environment. Work in highly regulated companies.Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Technical Sales Specialist
PDMTECH
08.2023 - Current
- Act as the primary point of contact for our partner vendors
- Maintain strong relationships with them, staying up-to-date with their product offerings, updates, and industry trends
- Assist Operation Manager to Identify potential customers and industries that can benefit from our Predictive Maintenance and Reliability Engineering Services
- Collaborate in the Development and implementation of effective sales strategies to penetrate target markets and generate new business leads
- Customer Relationship Management: Cultivate strong, long-lasting relationships with existing customers
- Product Presentations and Demonstrations
- Lead sales negotiations, handle objections, and close deals to achieve or exceed sales targets
- Collaboration with Technical Team
- Market Analysis
- Represent the company at industry events, trade shows, and conferences to build brand awareness and network with potential clients and partners.
Senior Field Service Engineer
SIEMENS HEALTHINEERS
07.2007 - 08.2023
- Manage installation, modification and preventive maintenance calls to ensure customer equipment operates at a high standard
- Troubleshoot and resolve both hardware and software issues with diagnostics instrumentation equipment, either remotely or at customer site
- Conducted extensive product testing prior to deployment, ensuring optimal performance upon installation at client sites
- Applied systems analysis techniques to assess and resolve complex issues for clients and end users
- Building and sustaining strong partnerships with your customer through the effective use of both technical expertise and interpersonal skills
- Serve as the company’s primary customer facing technical representative while working in collaboration with biomedical engineers and other senior staff member in a hospital or clinical environment
- Ownership of customer relationships with the goal of upholding a high level of satisfaction with optimum service delivery
- Work closely with clinical and sales partners best manage and grow of install base.
Biomedical Technician
BORSCHOW HEALTHCARE & LOGISTICS
06.2005 - 06.2007
- Provide technical support to all medical equipment sold by the company such as ECG, Vital Signs Monitors, Defibrillators, Surgical Tables, Sterilizers and Electric Wheelchairs
- Provide training to costumers on equipment operation
- Quote specialized equipment
- Prepare inventory reports of accessories and spare parts
- Maintained a clean, organized work environment with proper safety protocols in place at all times, promoting a culture of responsibility and professionalism within the team.
Laboratory Technician (Microbiology Technician)
PFIZER
01.2003 - 03.2005
- Prepare the culture media used in the laboratory, sterilize the laboratory equipment
- Perform environmental monitoring in manufacturing rooms
- Perform compressed gases test
- Provide support on cleaning validations for the equipment used in manufacturing areas
- Responsible of the inventory of culture media and materials used in Media Preparation Laboratory and Environmental Laboratory
- Use of the laboratory equipment such as: PH meter, balance, laminar flow hoods, biohazard hoods, autoclave, RCS (rotary centrifugal samples) PAPR Hoods and Mattson Garvin
- Work in special projects such as: Autoclave validation, Determination of common microorganism in manufacturing rooms
- Provide training to new personnel.
Education
Associate Degree - Biomedical Engineering Technology
TECHNOLOGICAL INSTITUTE OF PUERTO RICO
San Juan, PR05.2001
Associate Degree - Instrumentation Engineering Technology
TECHNOLOGICAL INSTITUTE OF PUERTO RICO
San Juan, PR05.2001
Skills
- Customer Relations
- Industry] expertise public speaking
- Client Relationships
- Staff Training
- Decision-Making
- Critical Thinking
Languages
Spanish
English
Timeline
Technical Sales Specialist
PDMTECH
08.2023 - Current
Senior Field Service Engineer
SIEMENS HEALTHINEERS
07.2007 - 08.2023
Biomedical Technician
BORSCHOW HEALTHCARE & LOGISTICS
06.2005 - 06.2007
Laboratory Technician (Microbiology Technician)
PFIZER
01.2003 - 03.2005
Associate Degree - Biomedical Engineering Technology
TECHNOLOGICAL INSTITUTE OF PUERTO RICO
Associate Degree - Instrumentation Engineering Technology
TECHNOLOGICAL INSTITUTE OF PUERTO RICO
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