Lori Ramsey
Framingham,MA
Summary
Hardworking account manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable with the ability to increase business opportunities through outstanding client presentations, effectivecommunication skills and a dedication to customer service.
Overview
16
16
years of professional experience
Work History
Account Manager
Stackline
Boston, MA
10.2016 - Current
- Plan client relationship cultivating events to promote growth, resulting in expansion of clientele base by 53%.
- Secure high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Address problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Junior Promotions Manager
Grand Images LLC
Hibernia, NJ
06.2010 - 08.2016
- Consulted with product development teams to enhance products based on customer data.
- Supervised marketing for product launches, including public relations tasks, direct mail pieces, trade shows, sales training and e-mail blasts.
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
Marketing Intern
Boston City Lights
Boston, MA
08.2008 - 03.2010
- Tracked and analyzed web analytics to recommend proactive adjustments to strategies.
- Assisted in creation of pre-season marketing plans to support department and divisional strategies.
- Collaborated with team members to help expand marketing channels.
Education
BBA - Public Relations, Advertising, And Applied Communication
Boston University
Boston, MASkills
- Cost reviewing
- National accounts
- Account verification
- Client development
- Relationship building and management
- Business process optimization
Timeline
Account Manager
Stackline
10.2016 - Current
Junior Promotions Manager
Grand Images LLC
06.2010 - 08.2016
Marketing Intern
Boston City Lights
08.2008 - 03.2010
BBA - Public Relations, Advertising, And Applied Communication
Boston University
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