Juan Matos-Catellanos
Rio Grande
Summary
Dynamic professional with a proven track record of enhancing client satisfaction and boosting sales, notably at PEPSI CO. Skilled in problem-solving and fostering client relationships, demonstrating integrity and a keen attention to detail. Excelled in roles requiring team leadership and innovative solutions to drive customer loyalty and exceed sales targets.
Overview
25
25
years of professional experience
Work History
Consultant, Energy Solar
Home Power Solar
07.2018 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Family Service Counselor
Dignity Memorial
03.2024 - 07.2024
- Discuss and negotiate prearranged funeral with clients.
- Provide information on funeral services options, products, or merchandise and maintain a casket display area.
Salesperson
Ceramar
03.2023 - 07.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
Sales Representative
PEPSI CO.
07.1999 - 08.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintain records of contacts, accounts, and orders.
- Explain products or services and prices, and answer questions fron costumers.
Education
Business Administration
University of Puerto Rico
Carolina Human Resources Development
National University College
Rio Grande, PRCertificate - Insurance Agent
Comisionado De Seguros
San Juan, PR2011
Certified - Heating, Air Conditioning, And Refrigeration Installation And Repair
Instituto De Banca Y Comercio
Fajardo 2001
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Integrity and Honesty
Timeline
Family Service Counselor
Dignity Memorial
03.2024 - 07.2024
Salesperson
Ceramar
03.2023 - 07.2023
Consultant, Energy Solar
Home Power Solar
07.2018 - Current
Sales Representative
PEPSI CO.
07.1999 - 08.2021
Business Administration
University of Puerto Rico
Human Resources Development
National University College
Certificate - Insurance Agent
Comisionado De Seguros
Certified - Heating, Air Conditioning, And Refrigeration Installation And Repair
Instituto De Banca Y Comercio
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