Calibrated and troubleshooted a variety of analytical instrumentation
Monitored inventory levels of chemicals, glassware, and other lab supplies
Collected samples from production batches to test for impurities or issues
Sales Associate
OfficeMax
Caguas
05.2020 - 09.2022
Greeted customers and provided exceptional customer service
Restocked shelves as needed to ensure sufficient inventory levels
Demonstrated product features and benefits for customers' needs.
Tracked sales performance metrics to identify trends in the market place
Scheduled shifts for fellow associates during peak traffic times
Answered incoming telephone calls to provide store, products and services information
Sale of electronic and office equipment especially computers
Help achieve daily sales projections and carry out logistics and inventory tasks
Trusted Advisor
Batteries Plus & Bulbs
Caguas
06.2021 - 07.2022
Inspected, tested, and diagnosed battery issues to determine necessary repairs
Troubleshot electrical systems in order to identify root cause of battery failure
Conducted comprehensive testing on new batteries prior to sale or installation
Performed maintenance and installation of batteries for a variety of equipment
Installed automotive, commercial and marine batteries for customers
Answered customer inquiries and provided accurate information regarding products and services
Answered inbound calls, chats and emails to facilitate customer service
Demonstrated excellent communication skills in resolving product and consumer complaints
Operated cash registers to process payments for goods and services
Balanced cash drawers at the end of each shift
Resolved customer complaints in a professional manner
Laboratory Technician Assistant
Department of Biology in UPR Cayey
Cayey
07.2021 - 06.2022
Assisted with developing new protocols for experiments or procedures.
Organized and maintained the laboratory environment, including cleaning glassware and disposing of hazardous materials.
Assisted in sample preparation and analysis of data for laboratory experiments.
Maintained an inventory of supplies and reordered as needed.
Preparation and Supervision of Laboratories at Undergraduate of General Biology, Genetics, Parasitology, Ecology, Microbiology, Zoology and Botany and Research.
Correct handling of fecal and blood samples from animals for the identification of microorganism.
Undergraduate Research Assistant
UPR Cayey
Cayey
08.2021 - 05.2022
Collect and Review Scientific Literature
Prepared comprehensive reports summarizing research findings.
Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
Conducted qualitative and quantitative analysis on assigned data.
Traveled to field sites to collect and record data and samples as appropriate to specific objectives of study.
Kept lab space and equipment clean to prevent contamination with hazardous substances.
Study and monitor how a building can be a susceptible environment for the development and dispersal of allergenic fungal spores.
Preparation of Fungi Culture Media (PDA, PDB, SDA, SDB)
Sampling, Purification, Identification of the Specimen Collected
Wet Chamber Technique
Hardlines Team Member
Kmart
Cayey
10.2016 - 11.2019
Assisted customers with locating items throughout the store.
Processed customer returns and exchanges according to company policy.
Checked expiration dates on food items to ensure freshness of product.
Inspected merchandise for damages or defects prior to stocking shelves.
Identified stock-outs and communicated them to management team promptly.
Resolved customer complaints regarding purchases, refunds, or exchanges courteously and professionally.
Assisted customers with loading large items into their vehicles when necessary.
Answered store and merchandise questions and led customers to wanted items.
Recommended merchandise to customers based on needs and preferences.
Computed purchases and received and processed cash or credit payment.
Education
Bachelor of Science - General Biology Major/Pre-Medical Technology Minor
University of Puerto Rico
Cayey
08-2023
Skills
Customer Service
Stockroom Organization
Retail Merchandising
Critical Thinking Proficiency
Monitoring Procedures
Writing Scientific Papers
Specimen Collection and Classification
Quality Control Procedures
Aseptic Technique
Safety and Environmental Standards
Q&C and Q&A Documentation and Reporting Auditory
Laboratory Equipment Calibration and Maintenance
Project Management and Problem Solving
Sample Preparation
Research Background
Affiliations
Sports: Tennis, Basketball, Soccer, Gym.
Hobbies: Reading Books and Audiobooks.
Accomplishments
OfficeMax Employee of the Month (January 2022)
Certification
HACCP Certification 2023
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Extracurricular Activities
2019-2022 PRPDA UPR Cayey Member
2018-2021 UPR Cayey Soccer Team
2018-2019 QUIROS UPR Cayey Member
References
Yamil Trinidad: 939-419-9579
Jose E. Berrios: 787-598-2332
Timeline
Microbiology and Chemistry Laboratory Technician
Indulac PR
07.2022 - Current
Undergraduate Research Assistant
UPR Cayey
08.2021 - 05.2022
Laboratory Technician Assistant
Department of Biology in UPR Cayey
07.2021 - 06.2022
Trusted Advisor
Batteries Plus & Bulbs
06.2021 - 07.2022
Sales Associate
OfficeMax
05.2020 - 09.2022
Hardlines Team Member
Kmart
10.2016 - 11.2019
Bachelor of Science - General Biology Major/Pre-Medical Technology Minor
University of Puerto Rico
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