Abner A. Andino Díaz
PO Box 1136
Summary
Committed and responsible professional with skills in customer service, administrative management, and efficient data handling. My goal is to contribute to the company's success by optimizing processes, providing accurate and timely service, and fostering collaborative work that ensures customer satisfaction and achievement of organizational goal.
Overview
1
1
year of professional experience
Work History
Passport Acceptance Agent
Puerto Rico State Department
09.2023 - 12.2024
- Accept passport applications and payments from customers.
- Assist the public by answering all their questions and inquires.
- Keep our records updated daily.
- Act as a collector for the Puerto Rico Treasury Department
- Track every piece of mail that was sent to the Federal Passport Agency daily.
- Make daily deposits of payments belonging to the Treasury Department.
Education
BBA - Business Development And Management
Interamerican University of Puerto Rico
Bayamón, Puerto Rico06-2023
Skills
- Accuracy in data entry and management
- High level of attention to detail
- Collaboration in team environments
- Adaptability to different processes
- Time management and meeting deadlines
- Maintenance of administrative records
- Effective verbal and written communication
- Ability to maintain information confidentiality
Timeline
Passport Acceptance Agent
Puerto Rico State Department
09.2023 - 12.2024
BBA - Business Development And Management
Interamerican University of Puerto Rico