Summary
Overview
Work History
Education
Skills
Certifications And Skills
Languages
Timeline
Generic

ADRIANA P. ORTIZ

Cayey

Summary

Dedicated and bilingual bartender with strong interpersonal skills, a passion for hospitality, and hands-on experience in high-paced environments. Known for excellent customer service, attention to detail, and a positive attitude behind the bar. Certified in Personal Training and CPR, with a solid foundation in customer service across various settings.

Overview

5
5
years of professional experience

Work History

Bartender

El Escondite
01.2025 - Current
  • Prepare and serve cocktails and beverages efficiently and accurately
  • Maintain a clean and well-stocked bar area
  • Deliver excellent customer service and foster a welcoming environment
  • Handle cash and POS transactions with speed and accuracy
  • Support events and themed nights by preparing custom drink menus

Customer Service Assistant

Strong Gym Fitness Center
01.2021 - 01.2023
  • Greeted and assisted gym members
  • Managed front desk operations and class registrations
  • Promoted membership packages and maintained customer satisfaction
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.

Cashier & Merchandiser

Total Gas Station
01.2020 - 01.2021
  • Operated register and processed transactions
  • Restocked merchandise and maintained inventory
  • Ensured a clean and safe customer environment

Education

Associate Degree - Personal Training

Turabo University
01.2025

Certifications - CPR and Personal Training

UPR Cayey
01.2021

General Studies -

Holyoke Community College
01.2020

High School Diploma -

Escuela Superior Vocacional
Cidra, PR
01.2018

Skills

  • Bartending
  • Cocktail Preparation
  • CPR
  • Personal Training
  • Customer Service
  • Teamwork
  • Adaptability
  • High-Pressure Environments
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Certifications And Skills

  • Bartending & Cocktail Preparation
  • Certified in CPR
  • Personal Training Certification
  • Fluent in English & Spanish
  • Friendly, organized, and customer-oriented
  • Team player and adaptable in high-pressure environments

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Bartender

El Escondite
01.2025 - Current

Customer Service Assistant

Strong Gym Fitness Center
01.2021 - 01.2023

Cashier & Merchandiser

Total Gas Station
01.2020 - 01.2021

Certifications - CPR and Personal Training

UPR Cayey

General Studies -

Holyoke Community College

High School Diploma -

Escuela Superior Vocacional

Associate Degree - Personal Training

Turabo University

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ADRIANA P. ORTIZ