Adriana Ramirez-Velez
Carolina
Summary
Dedicated professional with a proven track record in pet care and social security case assistance, notably with Velez Disability Group. Excelled in client communication and schedule management, ensuring high satisfaction and repeat business. Demonstrated reliability and a positive attitude, fostering strong relationships and efficient operations. Achieved consistent client trust through exceptional service and attention to detail.
Profesional dedicado con un historial comprobado en el cuidado de mascotas y asistencia en casos de seguridad social, especialmente con Velez Disability Group. Sobresale en la comunicacion con los clientes y la gestion de horarios, garantizando una alta satisfaccion y negocios recurrentes. Demuestra fiabilidad y una actitud positiva, fomentando relaciones solidas y operaciones eficientes. Logro una confianza constante de los clientes a traves de un servicio excepcional y atencion al detalle.
Overview
1
1
year of professional experience
Work History
Pet Sitter
Family Members, Friends & Neighbors
06.2024 - 08.2024
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
assistant in social security cases
Velez Disability Group
08.2023 - 05.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
High School Diploma -
Escuela Virtual De Puerto Rico
San Juan , Puerto Rico12-2024
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Customer service
- Cleanliness maintenance
- Client communication
- House sitting
- Schedule management
- Regular availability
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Pet Sitter
Family Members, Friends & Neighbors
06.2024 - 08.2024
assistant in social security cases
Velez Disability Group
08.2023 - 05.2024
High School Diploma -
Escuela Virtual De Puerto Rico
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