Adriana Rivera Ramírez

• Prepared detailed documents and reports in adherence administrative processes.
• Reduced operational costs with thorough budget management and expense tracking.
• Enhanced team productivity by coordinating schedules, meetings, and travel arrangements for multiple staff members.
• Streamlined office operations by implementing efficient filing systems and organizing documents.

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Handled complaints and questions, and re-directed calls to other team members.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
• Educated consumers about product benefits, leading to increased interest and sales conversions.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.

• Organized, scheduled and planned appointments and events.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Served food and beverages promptly with focused attention to customer needs.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Left early because of COVID-19

• Led phone calls to make sales, both in English and Spanish.
• Set up new customer accounts and updated existing profiles with latest information.
• Completed routine and complex account updates to resolve problems.
• Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
• Analyzed financial data and generated accurate, insightful reports for management.

Achievement: Make numerous sales appointments as a trainee in the first few weeks on the job.

• Assisted in purchasing garments and accessories.
• Maintained costumes by performing regular dry cleaning and ironing of garments.
• Managed inventory effectively, ensuring all necessary items were readily available when needed during productions.
• Facilitated clear communication between wardrobe department members through daily meetings and progress updates.
• Ensured timely costume changes by assisting actors with fittings, alterations, and repairs.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Executed record filing system to improve document organization and management.