Adriana M. Paonessa Acosta
Guaynabo
Summary
Curious, creative, and driven graduate seeking personal and professional growth within the media industry. Seasoned with administrative experience and maintaining operations while offering support to higher-ups with an eye for attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender / Server
Pirilo Pizza Rústica
03.2023 - Current
- Serviced guests with food and beverage requests in a timely, professional, and friendly manner.
- Successfully performed cashiering functions by closing checks.
- Build strong rapport with returning guests through friendly and professional service and willingness to accommodate special requests.
Project Manager
VPH Motors
10.2022 - 03.2023
- Identified and implemented improvement strategies within the current processes of the dealership utilizing Lean Six Sigma principles.
- Oversaw employee efficiency based on CRM data and presented weekly statistics for the management team.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Student Engagement Assistant
Multi-Ethnic Education And Engagement Center University Of Dayton
05.2020 - 05.2022
- Engage in community development with students on campus, assist students in their academic and social transition, participate in peer counseling and mentorship, and create cultural, educational, and social programming.
- Work alongside Enrollment Management to engage with prospective students from underrepresented communities.
Desk Assistant
Learning And Teaching Center University Of Dayton
08.2019 - 05.2020
- Greeted guests with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Education
Bachelor of Science - Industrial Engineering Technology
University of Dayton
Dayton, OH05.2022
High School Diploma -
Colegio Ponceño
Ponce, PR05.2018
Skills
- Guest Relations Management
- Quality Control
- Project Planning
- Team Bonding
- Processes and Procedures
- Customer Satisfaction
- Administrative Support
Accomplishments
Dr. Pattty Álvarez, Graduating Scholar of Excellence Award
Multi-Ethnic Education and Engagement Center & School of Engineering | University of Dayton
Given in recognition of academic achievement, exemplary leadership skills, and continuous commitment to the embodiment and mission of the institution.
Emerson Helix Scholar
Helix Innovation Center | University of Dayton
2019 - 2020
Scholarship awarded to five students demonstrating excellence in creative thinking, innovation, and problem-solving.
Certification
Yellow Belt | Lean Six Sigma
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Bartender / Server
Pirilo Pizza Rústica
03.2023 - Current
Project Manager
VPH Motors
10.2022 - 03.2023
Student Engagement Assistant
Multi-Ethnic Education And Engagement Center University Of Dayton
05.2020 - 05.2022
Desk Assistant
Learning And Teaching Center University Of Dayton
08.2019 - 05.2020
Bachelor of Science - Industrial Engineering Technology
University of Dayton
High School Diploma -
Colegio Ponceño
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