Adriel D. Colón Figueroa
Caguas
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines.Skilled in Microsoft Office and bilingual communication, consistently achieving positive outcomes in fast-paced environments. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
Work History
Help Desk Technician
Colegio Rubi Centro Educativo Integral
01.2023 - Current
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Provided remote support to users.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Construction Worker
Flash Handyman Services, Inc.
02.2022 - 11.2022
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Bachelor of Arts - Communications Technology
Universidad De Puerto Rico
Humacao Campus06.2026
Skills
- Fully Bilingual Spanish-English
- Operating systems knowledge
- Issue Resolution
- Customer Service oriented
- Proficient in Microsoft Office and Mac platforms
Languages
Spanish, Englsih
Native language
Accomplishments
- Participated in various incentive programs and contests designed to support achievement of production goals.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Help Desk Technician
Colegio Rubi Centro Educativo Integral
01.2023 - Current
Construction Worker
Flash Handyman Services, Inc.
02.2022 - 11.2022
Bachelor of Arts - Communications Technology
Universidad De Puerto Rico
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