Adrián Vázquez Malavez
San Juan
Summary
Adept in strategic marketing and customer loyalty enhancement. Excelled as a Server at El Beer Garden, and Pirilo mastering upselling and customer service, showcasing strong negotiation and team leadership skills. Bilingual, adaptable, and committed to achieving results through genuine hospitality and teamwork.
Overview
3
3
years of professional experience
Work History
EBay Seller
Autos Vega Ford
04.2024 - Current
- Cultivated loyal repeat customers through personalized outreach efforts
- Developed strategic marketing initiatives to promote products across various channels
- Grew subscriber base significantly through social media advertising
Server
El Beer Garden
01.2024 - 08.2024
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills, and handle complimentary items
Server
Pirlo Pizzeria Rustica
02.2022 - 03.2023
- Strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Collaborated with team members during busy shifts for efficient workflow
- Provided attentive service during high-volume periods without sacrificing attention to detail
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business
Education
Business Analytics Program - Business Analytics
Harvard Online Business School
Boston, Massachusetts05.2021
Bachelor of Arts - Marketing
Universidad De Puerto Rico (UPR)
Rio Piedras, PR05.2019
Skills
- Bilingual
- Team Player, Team Leader
- Adaptable and Flexible
- Guest Engagement
- Strong negotiation skills
- Strong Work Ethic
Timeline
EBay Seller
Autos Vega Ford
04.2024 - Current
Server
El Beer Garden
01.2024 - 08.2024
Server
Pirlo Pizzeria Rustica
02.2022 - 03.2023
Business Analytics Program - Business Analytics
Harvard Online Business School
Bachelor of Arts - Marketing
Universidad De Puerto Rico (UPR)
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