Aidaliz Rivera Gonzalez
Moca
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Cashier
Puerto Burrito
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Handled cash with high accuracy and took care to check bills for fraud.
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
Manager
Dauhajre Group
10.2022 - 03.2023
- Passionate about learning and committed to continual improvement.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established team priorities, maintained schedules and monitored performance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
Customer Service Cashier
Moca Petroleum
03.2020 - 10.2022
- Processed refunds and exchanges in accordance with company policy.
- Met customer service goals and exceeded customer expectations.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Counted money in drawers at beginning and end of each shift.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
Associate of Science - Cardiorespiratory Care
Universidad Interamericana Recinto De Aguadilla
Aguadilla, Puerto Rico12.2019
High School Diploma -
Escuela Catalina Morales De Flores
Moca, Puerto Rico12.2015
Skills
- Coin and Currency Counting
- Refunds and exchanges
- Team Leadership
- Relationship Building
- Team Collaboration
- Basic Mathematics
- Honest and Dependable
- POS Systems
- Cash register systems
- Store merchandise stocking
- Employee Training
- Cash Register Operations
- Customer Transactions
- Problem-Solving
- Bank Deposits
- Reliable and Responsible
- Reliability and punctuality
References
Disponibles al ser solicitadas.
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Cashier
Puerto Burrito
03.2023 - Current
Manager
Dauhajre Group
10.2022 - 03.2023
Customer Service Cashier
Moca Petroleum
03.2020 - 10.2022
Associate of Science - Cardiorespiratory Care
Universidad Interamericana Recinto De Aguadilla
High School Diploma -
Escuela Catalina Morales De Flores
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