Albin Martínez Collazo
Cayey
Summary
Sales professional in product placement and merchandising. Extensive experience in inventory management, Sales and shipment processing.
Overview
27
27
years of professional experience
Work History
Mattress Solutions LLC
Partner
04.2019 - Current
- Boosted sales revenue by effectively upselling mattress accessories, such as adjustable bases.
- Provided exceptional after-sales support by conducting follow-up calls to ensure continued customer satisfaction with purchased items.
- Trained new hires on product knowledge, company culture, and effective selling strategies, setting them up for success in their roles as mattress specialists.
- Enhanced customer satisfaction by providing personalized mattress recommendations based on individual needs and preferences.
- Stayed current on industry trends, attending training sessions to better serve customer inquiries about new products or technologies.
- Conducted regular inventory checks, ensuring accurate stock levels for efficient order processing.
Operations Director and Sales Manager
New Garden Design & Transport Inc
05.2013 - 01.2019
- Analyze client information and present strategies for the project quoted.
- Do payroll and deposit of the office and check accounts receivable.
- Makes cold calls to potential customers quote them onsite and present according your needs.
- Responsible for purchase of equipment and materials.
Store Manager
City Mattress, Inc.
07.2002 - 09.2013
- Responsible for handling and completing all management and operational reports, including Audit Reports, Inventory, and Sales Reports for my two stores in charge.
- Responsible for overseeing all aspects of $1.8 million/year mattresses store's operations.
- Managed selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.
- Trained and managed 3 sales associates across extremely results driven store, resulting in the team meeting or exceeding target sales goals.
Store Manager
Maytag Home Appliance Center
05.1997 - 06.2002
- Responsible for overseeing all aspects of $1.5 million/year home appliance store's operations.
- Coordinate inventory control, receiving, merchandising (plan-o-grams) and store maintenance.
- Responsible for assisting customers with purchasing decisions, making bank deposits, and retail sales staff training sessions (Counter Point Software).
- Hire, supervise, motivate and train a group of over 3 sales professionals.
Education
Associate's Degree - Business Administration, Management
University of Turabo
12.1998
Skills
- MS Office
- Product Knowledge Expertise
- Sales proficiency
- Product Demonstration
- Performance Tracking
- Sleep Science Understanding
- Leadership
- Problem Solving
- Decision Making
- Team Working
- Communication
- Public Relations
- Analytical Skills
- Team Building
- Planning
- Cold Calling
References
Available upon request.
Timeline
Mattress Solutions LLC
Partner
04.2019 - Current
Operations Director and Sales Manager
New Garden Design & Transport Inc
05.2013 - 01.2019
Store Manager
City Mattress, Inc.
07.2002 - 09.2013
Store Manager
Maytag Home Appliance Center
05.1997 - 06.2002
Associate's Degree - Business Administration, Management
University of Turabo
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