ALEJANDRO ALVAREZ LUGO
Canovanas
Summary
Experienced Captain Waiter at Marmalade Restaurant and Wine Bar, skilled in team management and technology integration to enhance dining experiences. Proven track record in wine pairing and service optimization, leading to increased customer satisfaction and operational efficiency. Notable expertise in conflict resolution and event planning contributes to a seamless dining environment.
Overview
7
7
years of professional experience
Work History
Captain Waiter
Marmalade Restaurant and Wine Bar
San Juan
05.2023 - Current
- Guided service by pairing wines with suitable glassware for patrons.
- Addressed server concerns effectively, ensuring customer contentment.
- Performed opening and closing duties as required including setting up dining room furniture and cleaning work areas after each shift.
- Monitored tables, chairs, floors, and restroom standards to maintain sanitation.
- Directed efficient service operations within the restaurant.
- Coordinated efforts with management to boost efficiency.
- Handled numerous tables efficiently while overseeing serving team.
Waiter/Bartender
Tijuana's Bar and grill
Guaynabo
01.2022 - 05.2023
- Ensured swift delivery of food, handling extra requests to increase guest satisfaction.
- Provided patrons with menus and insights into dishes.
- Checked with customers to ensure that they were enjoying their meals.
Event Assistant
Carvin School Inc.
Carolina
09.2017 - 10.2021
- Organized materials, cleaned facilities and set up equipment to prepare for events
Education
Bachelor of Science - Biomedical Sciences
Universidad Interamericana De Puerto Rico
San Juan, Puerto Rico07-2027
Skills
- Cleaning and maintenance
- General cleaning skills
- Team management
- Technologically savvy
- High-energy attitude
- Conflict mediation
- Community service
- Event planning
- Donor Relations
- Emotional awareness
Languages
- Spanish, First Language
- Spanish, Upper Intermediate
- English, Advanced
Timeline
Captain Waiter
Marmalade Restaurant and Wine Bar
05.2023 - Current
Waiter/Bartender
Tijuana's Bar and grill
01.2022 - 05.2023
Event Assistant
Carvin School Inc.
09.2017 - 10.2021
Bachelor of Science - Biomedical Sciences
Universidad Interamericana De Puerto Rico
Similar Profiles
Alessandro PintusAlessandro Pintus
Head Chef at Verona Restaurant & Wine BarHead Chef at Verona Restaurant & Wine Bar
Brandon OcegueraBrandon Oceguera
Dishwasher at Paulie’s Neighborhood Restaurant, Wine Bar&MarketDishwasher at Paulie’s Neighborhood Restaurant, Wine Bar&Market
Sarah MeekSarah Meek
Bartender at Flight Restaurant And Wine BarBartender at Flight Restaurant And Wine Bar