Alejandro Sanchez Crespo
Aguadlla
Summary
Highly motivated and enthusiastic IT student with a strong foundation in information technology concepts and different types of technologies. Eager to apply academic knowledge and technical skills so far into real-world situations. Proficient in programming languages, network concepts, and system administration. Adept at problem-solving and troubleshooting, with a keen ability to learn quickly and adapt. Committing to ongoing self-improvement and staying updated with emerging IT technologies. Possess excellent communication and teamwork skills through coursework and group projects. Excited to start a career in IT and continue to grow professionally in the field.
Overview
3
3
years of professional experience
Work History
Help Desk
Pura Energía Aguadilla
09.2023 - 11.2023
- Used ticketing systems to manage and process support actions and requests.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Created user accounts and assigned permissions in Active Directory.
- Maintain and fix issues with 3CX.
- Knowledge of UniFi.
- Data entry with users in Snipe-IT.
- Fix and troubleshoot computers.
- Configured and tested new software and hardware.
Chef
ElCliff
06.2020 - 08.2023
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Monitored food production to verify quality and consistency.
- Disciplined and dedicated to meeting high-quality standards.
- Participated in food tastings and taste tests.
Education
Bachelor's in Computerized Information Systems - Technology Education
Universidad De Puerto Rico
Aguadilla06.2024
High School Diploma -
Liceo Aguadillano
Aguadilla06.2019
Skills
- System Implementation
- Ticket Management
- Desktop Support
- Collaborative Team Player
- Hardware Upgrades
- Microsoft Windows and Office
- Network Support
- Knowledge of cybersecurity principles
- Account Management
Timeline
Help Desk
Pura Energía Aguadilla
09.2023 - 11.2023
Chef
ElCliff
06.2020 - 08.2023
Bachelor's in Computerized Information Systems - Technology Education
Universidad De Puerto Rico
High School Diploma -
Liceo Aguadillano
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