Alex Arroyo Andújar
Quebradillas
Summary
Driven professional with a proven track record in customer service and licensed insurance, demonstrated at Censo De Estados Unidos. Excelled in building client relationships and efficiently managing policy renewals. Skilled in overseeing field operations with a focus on compliance and ethics, achieving high levels of customer satisfaction and loyalty.
Overview
25
25
years of professional experience
Work History
Agente De Seguros
Cuenta Propia
09.1999 - 07.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Supervisor De Campo
Censo De Estados Unidos
01.2020 - 05.2020
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
Education
Bachelor Of Business Administration - Business Management
University of Puerto Rico ( Arecibo Campus)
Arecibo 05.1995
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
Timeline
Supervisor De Campo
Censo De Estados Unidos
01.2020 - 05.2020
Agente De Seguros
Cuenta Propia
09.1999 - 07.2024
Bachelor Of Business Administration - Business Management
University of Puerto Rico ( Arecibo Campus)