Alex Rivera
Portland,OR
Summary
Energetic, motivated, and teamwork-oriented. A natural problem-solving person with exceptional interpersonal skills. An active listener, a self-determined fast learner, reliable, and committed to excellence. Expertise in solving complex problems in a fast-paced environment. Authorized to work in the US for any employer.
Overview
3
3
years of professional experience
Work History
Daycare Floater
Uno Dos Tres Academy
01.2023 - Current
- Supervised free play and other activities to keep children safe.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Read and told stories to promote and support overall language development.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
Front Desk Clerk
Holiday Inn Express and Suites
03.2022 - 01.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Operations Associate
goPuff
01.2020 - 03.2022
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Followed shipping and receiving procedures for goods and materials.
- Conducted regular inventory audits to prevent stock shortages and losses.
Education
Bachelor of Arts - Psychology
Portland State University
Portland, OR06.2025
High School Diploma -
Wiregrass Ranch High School
Wesley Chapel, FL05.2018
Skills
- Word Processing
- Adaptability
- Time management
- Customer service
- Project Management
- Team Building
- Strategic Planning
- Marketing
- Business Development
- Branding
- Organizational Skills
- Communication Skills
- Administrative Skills
- Social Media Management
- Photography
- Video Production
- Video Editing
- Data Collection
- Microsoft Office
- Clio
- Employee Training
- Sorting and Labeling
- Typing Proficiency
- Daycare Handling
Languages
Spanish, English
Native language
Timeline
Daycare Floater
Uno Dos Tres Academy
01.2023 - Current
Front Desk Clerk
Holiday Inn Express and Suites
03.2022 - 01.2023
Operations Associate
goPuff
01.2020 - 03.2022
Bachelor of Arts - Psychology
Portland State University
High School Diploma -
Wiregrass Ranch High School
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