ALEX SERRANO VELEZ
Ponce
Summary
Experienced professional with a Bachelor's degree in Biomedical Science and ongoing studies in Health Service Management. Proven ability to excel in diverse environments, demonstrated by roles carried. Skilled in customer service, organization, and adaptability. Proficient in Microsoft Office programs. Eager to contribute to achieving company objectives through dedication and versatility. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
CARRIER/CCA
UNITED STATE POSTAL SERVICE
08.2022 - 11.2022
- Operated vehicles and equipment to transport packages and mail pieces.
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Collaborated with team members to meet and exceed performance goals consistently.
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
- Handled complex load assignments, organizing efficient routes for maximum productivity.
- Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
Administrator
Farmacia Santa Ana
01.2014 - 08.2022
- Receiving, delivering and safekeeping of cash, checks, drafts, and other valuable documents
- Implemented data-driven decision-making processes, leading to more informed business choices.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Oversaw vendor relations, negotiating contracts that resulted in cost savings.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Experience in gathering information by administering questionnaires, and analyzing data effectively.
Education
MHA Health Service Management and Evaluation -
AGM UNIVERSITY
06.2026
Bachelor's Degree in Science/Biomedical Science -
Pontifical Catholic University of Puerto Rico, Ponce Campus
01.2019
Skills
- Ability to work with all type of people
- Easily develops customer rapport
- Excellent oral and written communication skills
- Strong time management, organizational, and problem-solving abilities
- Proficient in Microsoft Office programs (Excel, OneDrive, Word, Outlook)
- Exceptional attention to detail, initiative, and ability to work with minimal supervision with compromise
- Adaptability and ability for working independently, and as part of a team
References
Will be presented at your request
Timeline
CARRIER/CCA
UNITED STATE POSTAL SERVICE
08.2022 - 11.2022
Administrator
Farmacia Santa Ana
01.2014 - 08.2022
MHA Health Service Management and Evaluation -
AGM UNIVERSITY
Bachelor's Degree in Science/Biomedical Science -
Pontifical Catholic University of Puerto Rico, Ponce Campus
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