Alexander Maldonado
San Juan
Summary
Experienced with handling customer interactions and resolving issues promptly. Good communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Experience managing previously owned businesses and committed to ensure customer satisfaction.
Overview
32
32
years of professional experience
Work History
Solar Energy Consultant
Bright Panel Solar
01.2023 - Current
- Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
- Strengthened client relationships through exceptional communication skills and a commitment to understanding individual needs.
Car Wash Ousiness Owner
Auto Lux/Tonka Car Wash
01.2017 - 01.2023
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Credit Analyst
Movistar/Open Mobile/Sprint
01.1999 - 01.2018
- Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Responded to customer requests for products, services, and company information.
- Worked with federal aids programs.
Credit Analyst
Vsuarez & Co.
01.1996 - 01.1999
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
Import Department Manager
Goya
01.1993 - 01.1996
- Coordinated with logistics partners to secure timely delivery of imports, avoiding stockouts or excess inventory levels.
- Reduced shipment delays by closely monitoring schedules and addressing potential issues proactively.
Education
BBA - Business Administration
Polytechnic University of Puerto Rico
San Juan, Puerto Rico06-1996
Skills
- Sales strategy development
- Risk assessment
- Credit analysis
- Verbal and written communication
- Customer service
- Small business operations
- Relationship building
- Documentation proficiency
Timeline
Solar Energy Consultant
Bright Panel Solar
01.2023 - Current
Car Wash Ousiness Owner
Auto Lux/Tonka Car Wash
01.2017 - 01.2023
Credit Analyst
Movistar/Open Mobile/Sprint
01.1999 - 01.2018
Credit Analyst
Vsuarez & Co.
01.1996 - 01.1999
Import Department Manager
Goya
01.1993 - 01.1996
BBA - Business Administration
Polytechnic University of Puerto Rico
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