ALEXANDRA ARROYO MERCADO
Carolina
Summary
Actively seeking internship opportunities in finance and statistics to apply academic theory to real-world practice, refine my skills and interests in these fields, and cultivate the professional work habits essential for a successful career.
Overview
3
3
years of professional experience
Work History
Assistant Administrator
LAW FIRM BURGOS ROSARIO LOPEZ
Carolina
01.2022 - Current
- Provides client support through interactions, answering inquiries and directing phone calls, emails and letters.
- Organized and maintained filing system for all documents related to administration, such as contracts, personnel records, customer data.
- Processed payment invoices in accordance with established procedures.
- Scheduled appointments, prepared documents, processed invoices and organized meetings.
Technical Administrative Assistant
DEPARTMENT OF STATE
San Juan
04.2024 - 09.2024
- Provided administrative support to finance department handling tasks like data entry for documents including receipts, vouchers, and responding to queries.
- Managed and organized customer database.
- Ensured efficient preparation and organization of documents for contract closure.
- Provided excellent customer service by answering incoming calls in a professional manner.
Education
CERTIFICATION IN ADMINISTRATIVE ASSISTANT -
Vocational Superior School Carlos F. Daniels
Carolina, Puerto Rico01.2022
BACHELOR IN BUSINESS ADMINISTRATION - FINANCE & STATISTICS
University of Puerto Rico,
Rio Piedras CampusSkills
- Organization & File Maintenance
- Teamwork & Collaboration
- Spanish Fluent
- English Conversational
- Basic knowledge in Word
- Excel
- PowerPoint
- Leadership
- Client Management & Retention
- Initiative-taking
- Aptitude with numbers
Affiliations
FUTURE BUSSINESS OF AMERICA (FBLA) | Chapter 2768
- Vice president of personal development 2019 to 2022
- Help members to improve talents, potential and employability.
References
References available upon request.
Timeline
Technical Administrative Assistant
DEPARTMENT OF STATE
04.2024 - 09.2024
Assistant Administrator
LAW FIRM BURGOS ROSARIO LOPEZ
01.2022 - Current
CERTIFICATION IN ADMINISTRATIVE ASSISTANT -
Vocational Superior School Carlos F. Daniels
BACHELOR IN BUSINESS ADMINISTRATION - FINANCE & STATISTICS
University of Puerto Rico,
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