Alexis Robles-Suárez
Cabo Rojo
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
System Architect
Edwards Lifesciences Technology Sarl
Añasco
04.2022 - Current
- Conducted system integration tests to verify component compatibility.
- Analyzed user requirements and developed corresponding specifications.
- Aided in resolving system architecture-related application errors.
- Guided in the implementation of optimal application deployment practices across various platforms.
- Collaborated with IT teams to ensure efficient installation coordination within the organization's environment.
- Provided technical leadership and mentoring from project inception, focusing on initial design.
- Interacted with clients to gather and comprehend system requirements.
- Provided regular updates to upper management, ensuring effective communication and goal attainment.
- Identified and resolved challenging system performance issues.
- Supported implementation of new technologies into existing systems.
Staff Business System Analyst
Edwards Lifesciences Technology Sarl
Añasco
03.2020 - 04.2022
- Collected and assessed stakeholders' business demands to create software development project's functional specifications.
- Developed test plans and performed unit testing on new software applications before their release into production environment.
- Conducted user acceptance testing with stakeholders to ensure all requirements are met before final implementation.
- Conducted gap analysis to identify areas for improvement or enhancement between existing systems and proposed solutions.
- Participated in quality control design reviews with internal teams to meet SDLC standards.
- Led weekly cross-functional team meetings with developers, QA analysts, and product owners.
- Analyzed application errors via log files to promptly provide solutions.
- Conducted system training sessions to familiarize users with new features and functionality.
- Consulted clients on system capabilities and future enhancements.
- Coordinated and executed deployment activities in various environments.
- Collected and analyzed field data, resulting in the development of comprehensive reports and presentations.
- Expanded systems by adding features and structural components.
- Collected, summarized, and evaluated business needs.
- Conducted training sessions for staff and users on computer systems and programs.
- Troubleshooted and resolved program and system malfunctions, ensuring proper functioning.
- Developed and managed project plans, providing status updates to management.
- Coordinated and linked computer systems to enhance information sharing compatibility within organization.
Senior Business Analyst
Edwards Lifesciences Technology Sarl
Añasco
03.2017 - 03.2020
- Analyzed systems and processes, identified gaps, recommended improvements.
- Conducted stakeholder interviews, gaining insights into user needs and preferences.
- Conducted root cause analysis to identify underlying factors in intricate challenges.
- Prepared cost and benefit analyses to aid in decision-making for potential solutions.
- Documented test cases for system functionality validation against user requirements.
- Developed detailed project plans that outlined tasks, deadlines, and resource requirements for the successful execution of projects.
- Monitored project progress through analyzing metrics including timeline, budget, and resource utilization.
- Managed projects, clarifying goals, and meeting standards and deadlines by serving as the primary liaison between clients and multiple internal groups.
Education
MBA - Finance
Interamerican University
San German, Puerto Rico05-1999
BBA -
Interamerican University
San German, Puerto Rico05-1995
Skills
- Requirements Gathering
- Software Development Lifecycle
- Quality assurance processes
- Stakeholder Communication
- Incident Management
- Cross-Functional Team Collaboration
- Communicating with clients
- Business Analysis
- Technical leadership
- Configuration Management
- IT service management
- Technical Design Documentation
- Solution Implementation
Certification
- Transformación Digital: Tecnologías y sus Aplicaciones Prácticas; MIT Professional Education, July 2023
- Certificate of Competency for MES/MOM Methodologies; MESA International, December 2017
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Timeline
System Architect
Edwards Lifesciences Technology Sarl
04.2022 - Current
Staff Business System Analyst
Edwards Lifesciences Technology Sarl
03.2020 - 04.2022
Senior Business Analyst
Edwards Lifesciences Technology Sarl
03.2017 - 03.2020
MBA - Finance
Interamerican University
BBA -
Interamerican University
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