Alfonso González Vidal
Vega Baja
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. A current member of the AEC in the University of Puerto Rico Mayagüez and student of accounting.
Overview
4
4
years of professional experience
Work History
Salesperson
Ferretería Comercial Ace Tortuguero
San Juan
06.2020 - Current
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Collaborated with team members to develop effective sales plans.
- Advised customers on the latest product features and benefits.
- Monitored inventory levels and placed orders as needed.
- Educated customers about products and services offered by the company.
Education
Some College (No Degree) - Currently Studying A Bachelor’s in Accounting
University of Puerto Rico Mayagüez
MayagüezSkills
- Customer Engagement
- Account Management
- Relationship selling
- Relationship Building
- Teamwork
- Leadership
- Empathy
- Patience towards workmates and clients
- Business Development
- Profit Generation
- Complaint Handling
- Product description
- Reference selling
Languages
Spanish
First Language
English
Proficient
C2
Timeline
Salesperson
Ferretería Comercial Ace Tortuguero
06.2020 - Current
Some College (No Degree) - Currently Studying A Bachelor’s in Accounting
University of Puerto Rico Mayagüez
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