Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ALIANA TORRES

Juncos

Summary

Analyst with a strong technical foundation and extensive experience in the pharmaceutical and medical device industry. Proven track record in production, quality assurance, and troubleshooting with a high level of organization, adaptability, and attention to detail. Proven ability to analyze complex systems and troubleshoot issues effectively. Skilled in MES, SAP, GMP, and GDP with additional expertise in root-cause analysis, electronic system management, and process improvement. A strong commitment to teamwork, reliability, and efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Technician II

Medtronic
Juncos, PR
01.2020 - Current
  • Executed PRB inventory management and reporting, maintaining rigorous quality and control standards across product lines.
  • Collaborated with engineers and quality teams to resolve non-conforming materials, improving failure rates and product reliability.
  • Proficient in interpreting electrical circuit diagrams, performing root-cause analysis, and managing product dispositioning.
  • Acted as a key resource for daily PRB reports using Pentaho and Power BI, enhancing visibility and accountability in inventory control. Utilize Pentaho and Power BI for daily reporting and data analysis.
  • Demonstrated exceptional problem-solving skills, adapting swiftly to evolving priorities and ensuring alignment with production timelines.

Manufacturing Operator / Warehouse & Dispensing

Lilly Del Caribe
Carolina, PR
07.2017 - 12.2019
  • Maintained inventory accuracy through cycle count and SAP report management, enhancing auditing processes and quality control.
  • Managed special handling requirements for temperature-sensitive and controlled products, adhering to IATA, DOT, and CCSF standards.
  • Conducted quality inspections and sampling for raw materials and outbound shipments, ensuring compliance with quality and safety protocols.
  • Streamlined warehouse operations, improving logistics efficiency through effective scheduling and dock area optimization.

Manufacturing Operator III & Inspect Operator

Merck Sharp & Dohme
Las Piedras, PR
02.2013 - 05.2017
  • Performed comprehensive product inspections to meet stringent quality specifications and resolved non-conforming product issues.
  • Engaged in process improvement projects (6S, SMED), actively contributing to lean manufacturing initiatives.
  • Managed weighing, packaging, and documentation processes following GMP and GDP standards, ensuring quality assurance and regulatory compliance.

Education

MBA - Information Systems And Digital Fraud Investiga

EDP University of Puerto Rico
Hato Rey , Puerto Rico
12-2025

Associate of Science - Mechanical Engineering Technology

Ana G. Mendez University
Gurabo , Puerto Rico
05-2020

BBA - Criminal Justice / Criminal Investigation

Inter-American University
Ponce , Puerto Rico
05-2018

Skills

Technical Proficiencies: Microsoft Office Suite, SAP, MES, Factory Works, HMI, PLC, and Validation Processes (IQ, OP, PQ)

Process Improvement: Root-cause analysis, Failure Mode Effects Analysis (FMEA), and process documentation

Quality and Compliance: GMP, GDP, Auditing, Product Inspection, Batch Record Review, and SOP creation

Inventory & Logistics: Inventory management, Cycle Count Reports, Shipping Software (UPS, FedEx), CCSF, IATA, and DOT Certified

Team Collaboration & Leadership: Team-oriented with leadership qualities; Train the Trainer certified; excels in cross-functional collaboration Strong problem-solving and analytical skills

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Certification

  • Yellow Belt Certification
  • Train the Trainer: New Employee Training

Timeline

Technician II

Medtronic
01.2020 - Current

Manufacturing Operator / Warehouse & Dispensing

Lilly Del Caribe
07.2017 - 12.2019

Manufacturing Operator III & Inspect Operator

Merck Sharp & Dohme
02.2013 - 05.2017

MBA - Information Systems And Digital Fraud Investiga

EDP University of Puerto Rico

Associate of Science - Mechanical Engineering Technology

Ana G. Mendez University

BBA - Criminal Justice / Criminal Investigation

Inter-American University
ALIANA TORRES