Alice Rodriguez
Guaynabo
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Manager
Caro Bennazar
12.2022 - Current
- Managed and motivated employees to be productive and maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Identified new business opportunities
- Educated clients on new products or services to increase customer engagement with brand.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Assistant Manager
Convert787
01.2020 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Established team priorities, maintained schedules and monitored performance.
Clinical Research Specialist
Dr. Renier Gonzalez Cruz
07.2013 - 12.2015
- Conducted physical examinations to assess patients' health and current condition for optimal treatment.
- Assisted physicians during surgeries and other medical procedures to treat patients appropriately and safely.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
Bachelor of Science - Biology
Universidad Del Sagrado Corazon
San Juan 06.2011
Skills
- Information Confidentiality
- Travel Coordination
- Operations Management
- Customer Service
- Multitasker
- Scheduling
Languages
Spanish, English
Native language
Timeline
Manager
Caro Bennazar
12.2022 - Current
Assistant Manager
Convert787
01.2020 - 11.2022
Clinical Research Specialist
Dr. Renier Gonzalez Cruz
07.2013 - 12.2015
Bachelor of Science - Biology
Universidad Del Sagrado Corazon
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