Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Alisha Lee Almeyda

Jacksonville

Summary

Experienced administrative professional with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

16
16
years of professional experience

Work History

Sales Specialist

Oreilly's Auto Parts
03.2025 - Current
  • Developed and maintained strong customer relationships to drive sales growth.
  • Collaborated with cross-functional teams to enhance product offerings based on customer feedback.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Streamlined sales processes, leading to more efficient customer transactions and improved sales team satisfaction.

Bookkeeper & Administrative Assistant

Orange County Public Schools
12.2022 - 10.2024
  • Oversee comprehensive accounts payable and receivable functions, ensuring timely invoice processing and payment reconciliation
  • Maintain precise financial records, supporting budgeting and cash flow management for department operations
  • Assist with audit preparations by organizing financial documents and resolving discrepancies
  • Streamlined internal communication processes to improve departmental efficiency

Patient Care Coordinator

Orlando Family Physicians
06.2022 - 12.2022
  • Managed patient intake processes, verifying insurance coverage, and ensuring accurate patient data entry to expedite billing cycles
  • Coordinated with insurance providers to secure pre-authorizations
  • Assisted patients with navigating the healthcare system, addressing financial concerns, and connecting them with resources to overcome social barriers
  • Developed educational materials to guide patients through insurance procedures, enhancing the patient experience

Commercial Property Manager

Commercial Property Manager
06.2019 - 01.2022
  • Directed the daily operations of a 200+ unit apartment complex, including leasing, tenant relations, and property maintenance
  • Conducted thorough property inspections, ensuring compliance with safety standards and maintaining aesthetic appeal
  • Implemented cost-saving measures in maintenance and repair processes
  • Drafted lease agreements, managed renewals, and enforced lease terms; successfully negotiated with tenants to resolve disputes amicably

Customer Service Representative

Ace Cash Advance
03.2017 - 07.2018
  • Achieved a 15% increase in loan approvals by effectively managing outbound calls and engaging with prospective clients
  • Provided comprehensive customer support, addressing inquiries regarding loan terms, application processes, and payment schedules
  • Managed daily cash handling with zero discrepancies, maintaining a strong track record in financial accuracy and compliance
  • Assisted in training new team members on customer service protocols

Service Desk Associate

Giant Food Stores
05.2015 - 02.2017
  • Delivered exceptional customer service, resolving escalated issues and processing returns, refunds, and exchanges efficiently
  • Managed a high volume of cash and card transactions while ensuring accuracy and compliance
  • Assisted in inventory management and reducing shrinkage rates through proactive stock monitoring
  • Optimizing customer service procedures and improving customer satisfaction scores

Retail Sales Associate

Metro PCS
05.2009 - 04.2015
  • Consistently exceeded monthly sales targets through proactive customer engagement and solution-based selling techniques
  • Provided product demonstrations and educated customers on mobile plans and device features, increasing customer retention
  • Managed inventory control and merchandising while ensuring optimal stock levels and reducing stockouts
  • Assisted with store openings and closings, ensuring smooth operations and adherence to company policies

Education

Certificate in Medical Coding & Billing -

Florida Technical College
Deland, FL

Associate Degree - Criminal Investigation

Interamerican University of Puerto Rico

Business Administration & Administrative Support -

Juan Suarez Pelegrina High School

Skills

  • Property Management
  • Facility Management
  • Accounts Payable
  • Accounts Receivable
  • Financial Reporting
  • Budget Management
  • Data entry
  • Computer proficiency
  • Office administration
  • Administrative support
  • Time management
  • Filing
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Microsoft Office Suite
  • Professional communication
  • Database entry
  • QuickBooks
  • POS systems
  • Office Administration
  • Office Management
  • Bookkeeping
  • Invoice processing
  • Auditing
  • Customer service
  • Communication written & verbal
  • Bilingual communication
  • Client relations
  • Resourceful
  • Business administration
  • Organizational Skills
  • Attention to detail
  • Adaptability
  • Discretion

References

Available upon request

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Specialist

Oreilly's Auto Parts
03.2025 - Current

Bookkeeper & Administrative Assistant

Orange County Public Schools
12.2022 - 10.2024

Patient Care Coordinator

Orlando Family Physicians
06.2022 - 12.2022

Commercial Property Manager

Commercial Property Manager
06.2019 - 01.2022

Customer Service Representative

Ace Cash Advance
03.2017 - 07.2018

Service Desk Associate

Giant Food Stores
05.2015 - 02.2017

Retail Sales Associate

Metro PCS
05.2009 - 04.2015

Associate Degree - Criminal Investigation

Interamerican University of Puerto Rico

Business Administration & Administrative Support -

Juan Suarez Pelegrina High School

Certificate in Medical Coding & Billing -

Florida Technical College

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Alisha Lee Almeyda