Allison Fonseca
Canovanas
Summary
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Staff Pharmacist
Walgreens
08.2022 - Current
- Resolved insurance issues promptly by communicating with providers to secure timely coverage approvals or alternative options for patients.
- Provides pharmacy consulting services to patients regarding the effective usage of medications and awareness with drug interactions
- Assisted customers in selecting appropriate over-the-counter products based on their symptoms and medical history.
- Managed immunization services by administering vaccines according to CDC guidelines and maintaining proper documentation.
Floater Pharmacist
Walgreens
07.2019 - 08.2022
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Educated patients on proper medication use.
Graduate Intern Pharmacist
Walgreens
05.2018 - 07.2019
- Participated in Pilot Program: At Risk Outreach that later evolved to Walgreens Advanced Care Program that was the building block for our current Patient Care Portal.
- Provided MTM services to Puerto Rico and Virgin Islands.
- Improved patient adherence by providing proactive outreach, identifying barriers and developing solutions to improve patients overall health outcomes
- Utilized clinical knowledge to assist pharmacists in evaluating therapeutic appropriateness of prescribed medications for individual patients'' conditions.
- Assisted with various administrative tasks within the pharmacy, such as data entry, billing, and appointment scheduling to ensure smooth operations.
Student Pharmacist Intern
Walgreens
06.2016 - 05.2018
- Adhered to strict confidentiality standards when handling sensitive patient information to maintain privacy compliance.
- Streamlined prescription processing by efficiently entering data into the pharmacy management system.
- Enhanced pharmacy efficiency by assisting in managing inventory, restocking shelves, and organizing medications.
Education
Doctor of Pharmacy -
School of Pharmacy University of Puerto Rico
San Juan, Puerto Rico05.2017
Skills
- Prescription Verification
- Immunization Administration
- Medication Dispensing
- Pharmacotherapy Knowledge
- Customer Care
Certification
- Cardiopulmonary Resuscitation/BLS, American Red Cross - 2023
- Privacy and HIPAA Security for Retail Pharmacy - 2023
- Medication Therapy Management (MTM) at Walgreens - 2023
- Immunization Administration Services, Puerto Rico Board of Pharmacy - 2021
- Pharmacy License, Puerto Rico Board of Pharmacy - 2018
Timeline
Retail Staff Pharmacist
Walgreens
08.2022 - Current
Floater Pharmacist
Walgreens
07.2019 - 08.2022
Graduate Intern Pharmacist
Walgreens
05.2018 - 07.2019
Student Pharmacist Intern
Walgreens
06.2016 - 05.2018
Doctor of Pharmacy -
School of Pharmacy University of Puerto Rico
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