Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alondra Santiago Seda

Summary

I am Alondra Santiago, a highly motivated and results-oriented professional with experience and a strong ability to work independently and in virtual and non-virtual teams. With advanced skills in time management, organization, and problem-solving, I easily adapt to new technologies and work environments. My focus on clear and effective communication, both written and verbal, allows me to successfully collaborate on projects and ensure timely completion of objectives. I am seeking a position that allows me to leverage my skills while contributing to the success of a dynamic, achievement-oriented team.

Overview

7
7
years of professional experience

Work History

Manager's Assistant

Claire's
Mayaguez PR
03.2024 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Property Manager

Airbnb
PR
08.2021 - 02.2024

  • We evaluated rental applications, performed background checks, and approved them.

  • I handled all tenant maintenance requests in a timely manner.
  • I coordinated the contracting of services such as repairs, renovations, and landscaping.
  • I ensured that all rent payments were collected on time by following up with tenants.
  • I prepared monthly reports detailing financial performance data, such as revenue growth and expenses incurred.

Cashier

Mercado's Bakery
Lajas, PR
10.2020 - 07.2021
  • Greet customers and answer any questions they have about the store's products and services.
  • Issue receipts, refunds, and credits.
  • Process returns and exchanges of merchandise according to store policies.
  • Maintain and organize inventory.

Customer Service

Desaster Relief
PR
12.2017 - 08.2019
  • Provided exceptional customer service, addressing concerns professionally and empathetically.
  • Achieved consistent customer service excellence, maintaining positive attitude under pressure.
  • Provided exceptional customer service through timely communication and professional interactions.
  • Worked with customer service representatives to handle escalated customer issues.

Education

Alianza Francesa
Mayagüez

High School Diploma -

Colegio Ángel David
SAN Juan
05.2019

Skills

    Effective communication

    Organization and time management

    Initiative and autonomy

    Self-discipline

    Adaptability and flexibility

    Teamwork

Languages

Spanish
Bilingual or Proficient (C2)
French
Intermediate (B1)
English
Elementary (A2)

Timeline

Manager's Assistant

Claire's
03.2024 - Current

Property Manager

Airbnb
08.2021 - 02.2024

Cashier

Mercado's Bakery
10.2020 - 07.2021

Customer Service

Desaster Relief
12.2017 - 08.2019

Alianza Francesa

High School Diploma -

Colegio Ángel David
Alondra Santiago Seda