Alondra D. Torres Cruz
Toa Baja
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean, organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Software Specialist
PREMIUM RENTAL MANAGEMENT
Manati
03.2025 - Current
- Provided technical support for users experiencing difficulties with software applications.
- Resolved compatibility issues between different versions of operating systems or browsers.
- Analyzed user needs and software requirements to determine design feasibility.
Owner
Alo' Desserts
San Juan
10.2023 - Current
- Monitored the quality of ingredients used in dessert production.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Supported sales goal achievement with expert product knowledge and promotion.
- Utilized problem-solving skills when dealing with difficult customers.
Education
Bachelor of Arts - Culinary Management
Universidad Ana G. Mendez
Carolina05-2024
Certificate - Google Project Management
Coursera
Skills
- Leadership
- Customer service
- Team collaboration
- Problem solving
- Communication
- MS office
- Microsoft office
- Organization and time management
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Certification
- Foundations of Project Management
Timeline
Software Specialist
PREMIUM RENTAL MANAGEMENT
03.2025 - Current
Owner
Alo' Desserts
10.2023 - Current
Bachelor of Arts - Culinary Management
Universidad Ana G. Mendez
Certificate - Google Project Management
Coursera
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