Amanda Aponte
Arecibo
Summary
Dynamic BDC Service Representative at Honda with proven call center experience and strong multitasking abilities. Expert in appointment scheduling and CRM software, consistently enhancing client satisfaction. Goal-oriented and adept at managing rental vehicle processes, ensuring seamless operations and effective communication. Committed to delivering exceptional service and achieving organizational objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Homewood Suit
Hammond Indiana
06.2019 - 08.2022
- Take in clients
- Book reservations
- Print and file
- Deal with insurance
- Use Microsoft
BDC Service Representative
Honda
Mattson
11.2022 - 2025
- Schedule appointments
- Answer calls
- Do car inspections
- Deal with rental vehicles
- Outbound calls
- Microsoft
Education
High School Diploma -
Hammond Central
Hammond06.2023
Skills
- Strong multitasking
- Goal-oriented mindset
- Call center experience
- Appointment scheduling
- Appointment setting
- CRM software
Certification
- Area of certification Training - Timeframe
Languages
English
Bilingual or Proficient (C2)
Timeline
BDC Service Representative
Honda
11.2022 - 2025
Receptionist
Homewood Suit
06.2019 - 08.2022
High School Diploma -
Hammond Central