Amanda Rivera
Guaynabo
Summary
Professional retail worker prepared for leadership role in fast-paced environment. Strong focus on team collaboration and achieving results. Skilled in cash handling, customer service, and problem-solving. Reliable, adaptable, and driven to exceed expectations.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor Lead and Warehouse Associate
Burlington
10.2023 - Current
- Cultivated strong customer relationships to drive repeat business and ensure satisfaction by addressing complaints and concerns promptly.
- Enhanced checkout efficiency by managing cashier schedules during peak hours and implementing effective line management strategies.
- Maintained a clean, organized, and well-stocked store by enforcing daily operational procedures and coordinating with staff.
- Trained and mentored cashiers on policies, cash handling, and customer service, building a skilled and professional team.
- Proactively volunteered for additional shifts during busy periods, ensuring seamless operations and customer satisfaction.
- Fostered a positive work environment by modeling professionalism and teamwork, promoting respect and trust among employees.
- Improved cross-departmental coordination by collaborating with supervisors to optimize store performance and communication.
Recreative Leader
Municipio Autonomo De Guaynabo
06.2022 - 07.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised a group of campers, ensuring their safety, well-being, and participation un daily activities.
- Mantained a safe enviroment by adhering to all camp policies and safety protocols.
Warehouse Worker
Palacio LLC
01.2021 - 10.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Bachelor of Science - General Biology
Universidad Puerto Rico
Bayamon,PR05-2023
Skills
- Communication
- Complaint resolution
- Strong attention to detail
- Customer service
- Team leadership
- Microsoft Office
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier Supervisor Lead and Warehouse Associate
Burlington
10.2023 - Current
Recreative Leader
Municipio Autonomo De Guaynabo
06.2022 - 07.2022
Warehouse Worker
Palacio LLC
01.2021 - 10.2021
Bachelor of Science - General Biology
Universidad Puerto Rico
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