Hi, I’m
Amanda Soto Sanchez
Aguadilla
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at Gozalandia Waterfalls Inc. Demonstrates exceptional time management and multitasking abilities, adept at handling high-pressure situations with patience and composure. Skilled in cash handling and maintaining inventory accuracy, contributing to a seamless shopping experience.
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in any role.
Overview
2
years of professional experience
Work History
Gozalandia Waterfalls Inc.
Customer Service Cashier
03.2024 - 01.2025
Job overview
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Inpacto
Merchandise Stocker
07.2023 - 04.2024
Job overview
- Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
- Accelerated the unloading process through organized handling of delivery trucks and effective teamwork.
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
- Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
Mobil Gas Station
Inventory Manager
08.2022 - 03.2023
Job overview
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Education
Universidad Interamericana De AguadillaPuerto Rico
Bachelor of Arts from Psychology
05-2026
University Overview
- 3.50 GPA
Skills
- Customer service
- Reliability and punctuality
- Cash handling
- Patience and composure
- Time management
- Multitasking and organization
Languages
English
Native language
Spanish
Proficient
C2
Timeline
Customer Service Cashier
Gozalandia Waterfalls Inc.
03.2024 - 01.2025
Merchandise Stocker
Inpacto
07.2023 - 04.2024
Inventory Manager
Mobil Gas Station
08.2022 - 03.2023
Universidad Interamericana De Aguadilla
Bachelor of Arts from Psychology
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