Amaya Benitez Pedraza
Cibolo
Summary
Dedicated crew member delivering exceptional customer service, skilled in cash handling and routine management. Proven ability to maintain cleanliness and assist in training new team members.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
Cibolo
04.2025 - 10.2025
- Prepared and assembled food items following safety and quality standards.
- Delivered exceptional customer service in fast-paced dining environment.
- Handled cash transactions accurately at the front counter and drive-thru.
- Assisted in training new crew members on operational procedures.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
Restaurant Hostess
Lin’s International Buffet
Selma
08.2024 - 01.2025
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers promptly and responded to questions.
- Completed day-to-day duties accurately and efficiently.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed payments via cash register and credit card machine.
- Managed cash drawer according to standard operating procedures; kept accurate records of all transactions.
- Answered phone calls to assist customers with questions and orders.
- Provided excellent customer service by greeting customers, answering questions, and responding to complaints.
Education
High School Diploma -
Byron P Steele Ii High School
Schertz, TXSkills
- CPR certified
- Quick learner
- Routine management
- Cash handling
- Drawer balancing
- Cleanliness and hygiene
- Carry out management
- Patience and tolerance
- Excellent customer service
Certification
- CPR Certified
Affiliations
- HOSA
- Fashion Design Club
- Studying To Be A Nurse
- Working On Being A Nail Tech
Languages
English
Full Professional
Spanish
Full Professional
My qualities
- Takes Importance in mental health
- Creative
- Artistic
- Problem Solver
- Caring
- Loyal
- Respectful
- Patient
- Quick Learner
- Responsible
Timeline
Crew Member
McDonald's Restaurant
04.2025 - 10.2025
Restaurant Hostess
Lin’s International Buffet
08.2024 - 01.2025
High School Diploma -
Byron P Steele Ii High School