Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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Amy Torres-Page

Amy Torres-Page

Toa Baja

Summary

Professional Summary

Dynamic and customer-focused professional with a strong background in hospitality, administration, and client relations. Adept at managing office operations, coordinating bookings, and delivering exceptional guest experiences. A natural problem-solver with a keen eye for detail and a passion for creating seamless, high-quality service. Thrives in fast-paced environments, balancing multiple priorities with efficiency and professionalism. Known for outstanding communication, leadership, and an unwavering commitment to excellence.

Overview

16
16
years of professional experience

Work History

Office Administrator

153 Yachting
Humacao
04.2024 - Current

Delivering premier customer experiences in the luxury hospitality and yachting industry.

  • Managed day-to-day office operations, ensuring seamless coordination of yacht charters and schedules.
  • Provided high-touch customer service to VIP clients and crew, catering to their individual needs with professionalism and discretion.
  • Oversaw financial transactions, invoicing, and compliance documentation for charters and maintenance.
  • Maintained meticulous records, contracts, and communication to enhance operational efficiency.
  • Collaborated with vendors, captains, and service teams to uphold the highest hospitality standards.
  • Organized meetings, conferences, travel arrangements and other events as required.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Delegated work to staff, setting priorities and goals.

Operations Assistant

GBT CONTRACTORS
Toa Baja
04.2019 - 04.2024

Bridging administration with operational excellence in a fast-paced corporate environment.

  • Managed budgets, financial reporting, and administrative processes to support executive teams.
  • Coordinated complex travel arrangements, scheduling, and high-level documentation.
  • Served as the main liaison between vendors, contractors, and internal teams for seamless project execution.
  • Ensured office environments remained organized, efficient, and fully stocked for daily operations.

Hospitality Assistant

Lemonade House Grille
Poplar Bluff
04.2018 - 04.2019

Delivering exceptional dining experiences through leadership and service.

  • Assisted in managing front- and back-of-house operations, ensuring smooth restaurant flow.
  • Provided high-level service at the bar, as a host, and as a server, adapting seamlessly to shifting needs.
  • Supported the kitchen team in food preparation, plating, and quality assurance.
  • Organized and executed catering events, special functions, and high-profile dining experiences.
  • Trained new staff to uphold brand standards and exceed guest expectations.

Lead Sales Associate

FCN FINANCIAL
Hollywood
01.2012 - 04.2014

Consulting clients and delivering personalized financial solutions.

  • Managed a portfolio of clients, guiding them through tailored financial services.
  • Conducted in-depth consultations to assess client needs and provide expert recommendations.
  • Maintained strong relationships through proactive communication and follow-ups.

Medical Receptionist

Hallandale Beach Clnic
Hallandale
01.2009 - 03.2012

Front-office management with a focus on client care and efficiency.

  • Scheduled appointments, managed multi-line phone systems, and maintained patient records.
  • Interviewed patients to complete case histories and intake forms.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Verified insurance details and assisted clients with medical documentation processing.

Education

High School Diploma -

Mcfatter Technical High Scool
Davie, Florida
05-2009

Skills

Core Skills & Expertise
  • Luxury Hospitality & Customer Experience
  • Office Administration & Executive Support
  • Scheduling & Booking Management
  • Event Coordination & Guest Services
  • Financial & Invoice Processing
  • Multitasking & High-Pressure Environments
  • Leadership & Team Training

Languages

English
First Language
Spanish
Proficient (C2)
C2

Affiliations

American Football Coach specializing in team building and hard work.

References

References available upon request.

Timeline

Office Administrator

153 Yachting
04.2024 - Current

Operations Assistant

GBT CONTRACTORS
04.2019 - 04.2024

Hospitality Assistant

Lemonade House Grille
04.2018 - 04.2019

Lead Sales Associate

FCN FINANCIAL
01.2012 - 04.2014

Medical Receptionist

Hallandale Beach Clnic
01.2009 - 03.2012

High School Diploma -

Mcfatter Technical High Scool
Amy Torres-Page