ANA BELEN LOPEZ-FERNANDEZ
San Juan
Overview
6
6
years of professional experience
Work History
Key Account Sales Assistant
Puerto Rico Supplies Group
Bayamon, PR
04.2023 - Current
- Consolidate data and information provided from different departments, such as marketing, pricing, purchasing, and finance, to ensure data accuracy.
- Monitor and analyze sales reports to identify opportunities and drive improvements in distribution, seasonal items, innovations, and product transitions.
- Analyze competitor shopper strategies and promotional activities to identify and report market changes.
- Track product pricing and promotional offers, and maintain accurate system pricing to prevent discrepancies.
Recruiter
RB Personnel
San Juan, PR
09.2022 - 04.2023
- Screened, evaluated, and determined applicant qualifications by interviewing prospective candidates, and analyzed responses, comparing qualifications to each individual position.
- Scheduled interviews and phone sourcing calls, working directly with customers and hiring managers, and, in some cases, arranging last-minute sourcing and completing the onboarding process.
- Meet performance goals established in terms of outsourcing and customer satisfaction, with urgency, while executing efficiently.
- Conducted candidate sourcing through job boards and social media platforms.
Student Tutor
El Puente Educational Center
Dayton
08.2020 - 05.2022
- Applied different teaching techniques to assist underprivileged students improve their grades, built critical thinking skills improving problem-solving and foster classroom confidence.
- Performed structured activities for interactive learning, reading understanding and fluency skills in order to help students learn English and improve their Spanish language.
- Collaborate with faculty to conduct after-school activities and university club events.
Customer Service Representative
Home + Patio Gallery
San Juan
06.2021 - 08.2021
- Responded high volume of inbound calls from customers, resolving inquiries and issues, and directing them to different departments.
- Provided exceptional customer service to customers with product knowledge regarding pricing, delivery details or repair services.
- Reported to Supervisor weekly sales, processed sales transactions, and scheduled delivery of merchandise to satisfied customers.
Intern
Stonecrest Partners
San Juan
06.2020 - 08.2020
- Conducted 100+ cold calls to potential customers offering the company's services and informing them their benefits.
- Researched content strategies in order to create the company's social media accounts.
- Learned and developed business, financial, and analytical skills that will help me get started on my career.
Education
MBA - Finance
Universidad Interamericana De Puerto Rico
San Juan, PR05-2027
BBA - International Business Management, Global Markets
University of Dayton
Dayton, OH05-2022
Skills
- Data analysis
- Sales reporting
- Market research
- Efficient and Detail-Oriented
- Teamwork and Collaboration
Websites
Citizenship
- United States
- Spain
Languages
Spanish
Native
Native
English
Proficient (C2)
C2
Timeline
Key Account Sales Assistant
Puerto Rico Supplies Group
04.2023 - Current
Recruiter
RB Personnel
09.2022 - 04.2023
Customer Service Representative
Home + Patio Gallery
06.2021 - 08.2021
Student Tutor
El Puente Educational Center
08.2020 - 05.2022
Intern
Stonecrest Partners
06.2020 - 08.2020
MBA - Finance
Universidad Interamericana De Puerto Rico
BBA - International Business Management, Global Markets
University of Dayton