Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Urena

Dorado

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Police Sergeant

NYPD
New York, United States
01.2004 - 01.2024
  • Assigned, coordinated and reviewed the work of police officers.
  • Performed supervisory duties such as developing goals, evaluating job performance, approving leave requests and maintaining discipline.
  • Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
  • Improved criminal investigation lead times through enhanced case management and better personnel training.
  • Monitored serving of warrants and assisted in making required arrests.
  • Maintained records of case dispositions, arrests made by assigned personnel and other relevant data points.
  • Supervised crowds at busy events and provided security services to prevent injuries.
  • Participated in public outreach programs designed to engage citizens in law enforcement efforts.
  • Collaborated with divisional commanders to maintain consistency in all operations.
  • Reviewed and assessed criminal prosecution information, including search warrants, citations and complaints.
  • Attended court hearings related to criminal cases involving subordinate officers.
  • Evaluated evidence for validity and admissibility and provided testimony during administrative and criminal court hearings.
  • Issued tickets to offenders for parking and other infractions .
  • Informed shift officers of properties to watch and noted criminals understood to be in patrol areas.
  • Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
  • Coordinated investigations into major crimes or incidents within their jurisdiction.
  • Reviewed incident reports prepared by subordinate officers for accuracy and completeness prior to submission.
  • Patrolled designated districts in patrol cars, on bicycles and on foot.
  • Analyzed crime trends within their jurisdiction to identify areas needing additional resources or attention.
  • Investigated complaints against officers or civilian employees in accordance with established policy.
  • Led operational planning teams to address field and base concerns with minimal delays.
  • Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
  • Responded to emergency calls for service as needed.
  • Prepared written reports detailing investigative activities and findings.
  • Collaborated with outside agencies to ensure effective law enforcement services were provided to citizens.
  • Developed strategies for crime prevention initiatives in collaboration with community organizations.
  • Ensured that all personnel met department standards for performance and conduct.

Education

Associate of Arts - Liberal Arts And General Studies

Boricua College
3755 Broadway New York, NY 10032
04-2003

Skills

  • Budget Management
  • Firearms Training
  • Conflict De-Escalation
  • Active Shooter Training
  • Crime Prevention
  • Personnel Supervision
  • Criminal Law
  • Traffic Control
  • Emergency Response
  • Bilingual (English and Spanish)

Languages

Spanish
First Language

Timeline

Police Sergeant

NYPD
01.2004 - 01.2024

Associate of Arts - Liberal Arts And General Studies

Boricua College
Ana Urena