Anabel Vazquez Escobar
Vieques
Summary
Pursuits perfection in order to obtain excellency in every personal and work related level.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ramp Supervisor
Menzies Aviation
12.2021 - 09.2024
- Supervise lead agents; allocating ramp agent resources as needed
- Complete shift reports and clear all exceptions from the T&A system in a timely manner
- Ensure that ramp personnel adheres to established company safety regulations
- Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifest, and baggage and cargo routing tags
- Assist in the baggage handling area
- May occasionally operate various pieces of ground support equipment
- Other duties as assigned.
Customer Service Lead
Menzies Aviation/Alaska Airlines
11.2021 - 09.2024
- The Passenger Service Lead will be responsible for overseeing gate/counter operations, ensuring our guests have a first-class experience from beginning to end
- Comfortably and continuously move/lift customer luggage with an average of 50 pounds, including some pieces exceeding 75lbs
- Ensure accuracy of all weight and balance requirements
- Promptly handle all customer service complaints with a focus on positive resolution
- Complete all check-in procedures including the handling of reservations, ticketing, set assignments, airport announcements and checking for proper international documentation
- Assist customers with special needs and unaccompanied minors
- When operating jet ways, CSSs will be required to work at unprotected heights of over 15 feet, approximately 2-3 times per day and responsible for open/closing aircraft doors
- Read and interpret aircraft loading manifests and baggage and cargo routing tags
- Ensure safe and secure operations, in accordance with the highest possible standards of health, safety, security and all government statutory requirements
- Responsible for training all new PSA's
- Perform other duties as assigned.
Cook/Cashier
Rincón del sabor
06.2020 - 09.2021
- Supervise a team of cooks, prepare the food for the order and make sure that the dishes are cooked according to the correct standard.
Warehouse Associate
Amazon Warehouse
10.2014 - 05.2019
- Packing, Picking at the warehouse.
Education
High school diploma -
Camden County Collage
Camden,NJ07.2014
Skills
- Customer service (6 years)
- Supervising Experience
- Load & Unload
- Packaging
- Pallet Jack
- Shipping & Receiving
- Warehouse Experience
- Cleaning Experience
- Order Picking
- Materials Handling
- Cooking
- Applied Behavior Analysis
- Management
- Flexible team player who prospers in a fast-paced work environment
- Exceptional leadership developed through work experience
- Bilingual Spanish/English
- Highly accountable, trustworthy and goal driven
- Fast learner and detail oriented
- Ability to maintain confidentiality while following company's policies and guidelines
- Ability to address issues with a high level of professionalism
- Highly committed to continuous learning of business concepts and best practices
- Exceptional Negotiator
Certification
Driver's License
Languages
English
Spanish
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Ramp Supervisor
Menzies Aviation
12.2021 - 09.2024
Customer Service Lead
Menzies Aviation/Alaska Airlines
11.2021 - 09.2024
Cook/Cashier
Rincón del sabor
06.2020 - 09.2021
Warehouse Associate
Amazon Warehouse
10.2014 - 05.2019
High school diploma -
Camden County Collage
Driver's License
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