Gian Torres Lugo
Ponce
Summary
Oriented and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Waiter/Lead Bartender
La Batera Sports Bar
08.2019 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Recorded inventory sales into organization's weekly income report.
Education
Bachelor of Science - Industrial Microbiology
University of Puerto Rico - Mayagüez Campus
Mayagüez, Puerto Rico06.2022
Skills
- Bilingual
- Customer Service Oriented
- Team Player
- Works Well Under Pressure
- Interactive Management
- Creative Solutions
- Conflict and Complaint Resolution
Timeline
Waiter/Lead Bartender
La Batera Sports Bar
08.2019 - Current
Bachelor of Science - Industrial Microbiology
University of Puerto Rico - Mayagüez Campus
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