Analín Cartagena
Summary
Seasoned professional and digital marketing student looking to grow and gain new experiences.
Working the past 4 years in retail has showed me how to be a devoted leader and team worker. I have developed great selling techniques which I have shared with my team in order to deliver an exceptional customer service. Skilled in organization, coaching/mentoring, management and innovation strategies to increase revenues, I will be a great addition to any team. At my current position, I have been able to get hands on experience on what it takes to run a business, and I'm eager to take this knowledge to new places.
Overview
4
4
years of professional experience
Work History
Store Manager
Kat Maconie Puerto Rico
01.2023 - 11.2023
- Successfully trained sales team to better their selling technics and implement new ways to attract customers.
- Digital E-commerce: managed the store's website and email marketing to increase customer engagement and and sales.
- Implement new strategies to better the communication between the administration and sales team.
Sales Associate
Michael Kors
09.2022 - 01.2023
- Developed and enhanced my selling skills.
- Reached and exited weekly sales goals and UPT and ADS standards.
Sales Team Leader
Kat Maconie Puerto Rico
09.2022 - 01.2023
- Achieved 30% of the stores yearly. revenue in 3 months.
- Grew sales and boosted profits, applying proactive management strategies, enhancing sales training, and utilizing clienteling.
- Created the official selling guide for the company, and coached employees in successful selling methods.
Miss Carolina Petite 2022
Miss Puerto Rico Petite
12.2021 - 09.2022
- Enriching experience that helped me improve my communication and merchandising skills.
- Embraced my artistic side.
Assistant Manager
Pacsun
08.2021 - 03.2022
- Lead visual merchandiser for the store.
- Worked with colleagues and sales team to achieve record-breaking sales that increased revenue by more than 40%.
- Received recognition for improving the store's overall appearance, and for creating dynamic visuals.
Sales Associate
Pacsun
11.2019 - 05.2021
- Increased sales revenues by educating customers about promotions while providing an authentic customer service experience.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Store top seller.
Education
BBA - Digital Marketing
Ana G. Méndez University
OnlineHigh School Diploma -
Colegio La Piedad
San Juan, PRSkills
- Leadership skills
- Social media content creation
- Costumer service
- Problem-solving skills
- Merchandising
- Shopify (e-commerce)
- Staff development
- Bilingual
Languages
English
Proficient
C2
Spanish
Native or Bilingual
Timeline
Store Manager
Kat Maconie Puerto Rico
01.2023 - 11.2023
Sales Associate
Michael Kors
09.2022 - 01.2023
Sales Team Leader
Kat Maconie Puerto Rico
09.2022 - 01.2023
Miss Carolina Petite 2022
Miss Puerto Rico Petite
12.2021 - 09.2022
Assistant Manager
Pacsun
08.2021 - 03.2022
Sales Associate
Pacsun
11.2019 - 05.2021
BBA - Digital Marketing
Ana G. Méndez University
High School Diploma -
Colegio La Piedad
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