Desired Job Title
Oncology SchedulerPatient Setting ManagementWork Type
Full TimePart TimeLocation Preference
RemoteOn-SiteLocation: PR
Open to relocation: Yes
Open To Work
Ana R. Martel
Work Preference
Summary
Dynamic Oncology Scheduler at Trinity Health of New England, adept at optimizing clinic workflows and enhancing patient communication. Proven problem solver with expertise in medical terminology and insurance. Bilingual communicator with exceptional organizational skills, ensuring efficient scheduling and administrative support that significantly improved operational efficiency.
Overview
2
2
years of post-secondary education
2026
2026
years of professional experience
Work History
Oncology Scheduler
Trinity Health of New England
Hartford , US
01.2022 - 06.2025
- Coordinated patient and staff appointment schedules to enhance access to care.
- Managed physician schedules to optimize clinic workflow efficiency.
- Confirmed and rescheduled patient appointments to ensure optimal scheduling.
- Collaborated with healthcare teams to resolve scheduling conflicts, minimizing patient wait times.
- Provided administrative support for clinical operations and patient services.
- Communicated schedule changes effectively throughout the organization.
- Worked closely with project managers to prioritize tasks according to importance and urgency levels.
Patient Setting Management
The Family Medicine @ Asylum Hill
Hartford
- Greeted and processed approximately 100 patients each day
- Handled insurance verification, contacted providers regarding referrals, scheduled lab work and answered patients questions
- Trained personnel in all areas of front desk management and patient relations, ensuring open lines of communication between patients, staff and physicians with demonstrated efficiency and confidentiality.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment
Education
Bachelor of Science - Human Services
Springfield College
Springfield , Us 09.2008 - 05.2010
Skills
- Knowledge of medical terminology and medical insurance
- Computer literacy
- Problem solving
- Bilingual/English communicator with excellent organizational and time management
Timeline
Oncology Scheduler
Trinity Health of New England
01.2022 - 06.2025
Bachelor of Science - Human Services
Springfield College
09.2008 - 05.2010
Patient Setting Management
The Family Medicine @ Asylum Hill