Summary
Work History
Education
Skills
Languages
Timeline
AssistantManager

Andrea López Colón

Guaynabo

Summary

Dynamic Retail Sales Associate with proven expertise at Ale Boutique, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through personalized shopping experiences and effective problem-solving. Bilingual communicator skilled in sales techniques and team collaboration, consistently contributing to a positive shopping environment.

Work History

Retail Sales Associate

Ale Boutique
Guaynabo, Puerto Rico
12.2023 - 04.2024
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Handled returns and exchanges according to company policies.
  • Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Assisted customers with finding the right product for their needs.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Education

High School Diploma -

Colegio Puertorriqueño De Niñas
Guaynabo, Puerto Rico
05-2023

Bachelors Degree in Communication

Universidad Sagrado Corazon
San Juan, Puerto Rico

Skills

  • Inventory management
  • Customer service
  • Effective communication
  • Trend awareness
  • Bilingual
  • Problem solving
  • Team collaboration
  • Sales techniques
  • Customer assistance
  • Price tagging
  • Problem-solving
  • Returns and exchanges

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

Retail Sales Associate

Ale Boutique
12.2023 - 04.2024

High School Diploma -

Colegio Puertorriqueño De Niñas

Bachelors Degree in Communication

Universidad Sagrado Corazon
Andrea López Colón