Andrea P. Andrades Santiago
Dorado
Summary
Energetically driven and results-oriented, I leveraged marketing and customer service skills at American Eagle to significantly enhance brand loyalty and sales. As a Teacher Assistant at Universidad Politecnica de Puerto Rico, I excelled in providing instructional support, demonstrating exceptional problem-solving abilities and a commitment to educational excellence.
Overview
3
3
years of professional experience
Work History
Teacher Assistant
Universidad Politecnica de Puerto Rico
San Juan
06.2024 - 06.2024
- Provided instructional support to teachers in accordance with established curriculum guidelines.
- Organized classroom materials, including books, supplies, and equipment.
- Provided individual assistance to students as needed.
- Supported teachers in preparing materials for lessons and activities.
Brand Ambassador, Sales Associate
American Eagle
San Juan
11.2021 - 01.2023
- Promoted positive company image through superior customer service experiences.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Conversed with customers to share information about products and services.
- Employed basic selling techniques to engage with customers.
- Increased sales and brand awareness through face-to-face marketing.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Increased sales by encouraging customers to purchase additional products and services.
- Handled customer complaints in a professional manner.
Education
Bachelor of Arts - Architecture
Universidad Politecnica De Puerto Rico
San Juan, Puerto Rico05-2025
Skills
- Product awareness
- Marketing
- Sales
- Customer service
- Problem-solving skills
Languages
Spanish
First Language
English
Proficient (C2)
C2
Italian
Beginner (A1)
A1
Timeline
Teacher Assistant
Universidad Politecnica de Puerto Rico
06.2024 - 06.2024
Brand Ambassador, Sales Associate
American Eagle
11.2021 - 01.2023
Bachelor of Arts - Architecture
Universidad Politecnica De Puerto Rico
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