Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANDRE NIEVES ORTIZ

Rio Grande

Summary

Work in a company where I can demonstrate my knowledge and skills, may be useful for the same company. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

9
9
years of professional experience

Work History

Outlet Server

Wyndham Grand Rio Mar
03.2022 - Current

Waiter & Barista

SIMPLE FOOD
01.2018 - Current
  • Serve food to clients, take orders, cashier, maintenance and deep cleaning.

Restaurant Waiter

teamworx
06.2021 - 02.2022
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Informed customers about daily and seasonal specials.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Cultivated warm relationships with regular customers.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Trained new servers on restaurant policies and procedures.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answered customers' questions, recommended items, and recorded order information.
  • Met with chef to review daily specials and menu changes.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Volunteer

BETHEL BAPTIST CHURCH
01.2016 - 01.2018
  • Maintenance & cleaning areas, community service during Puerto Rico post hurricane Maria recovery.

Education

GED -

Automeca Technical College
Fajardo, Puerto Rico
06.2022

High School Diploma -

Escuela Pedro Falu Orellano
Rio Grande, Puerto Rico
06.2017

Skills

  • Skills & Abilities
  • Full Bilingual Good communication skills, always pays close attention to every customers desire Very kind when serving a customer
  • Leadership
  • Indios Soccer club sub-captain
  • Olney charter high school boys junior varsity team captain
  • Team Collaboration
  • Verbal and Written Communication
  • Plates Presentation
  • Restaurant Operation
  • Alcohol Ordering
  • Kitchen Staff Coordination
  • Billing and Payment Processing
  • Station Preparation
  • Service Quality
  • Food Hygiene
  • Cash Handling
  • Food Preparation and Safety
  • Dining Area Maintenance
  • Buffet Setup and Takedown
  • To-Go Order Preparation
  • Price Memorization
  • Seating Assignment Preparation
  • Guest Relations Management
  • Wine Pairings
  • Wine Service
  • Table Setting Arrangements
  • Order Taking
  • Conflict Resolution
  • Dining Crew Workflow Optimization
  • Station Cleaning

Languages

Spanish
Native language
English
Proficient
C2

Timeline

Outlet Server

Wyndham Grand Rio Mar
03.2022 - Current

Restaurant Waiter

teamworx
06.2021 - 02.2022

Waiter & Barista

SIMPLE FOOD
01.2018 - Current

Volunteer

BETHEL BAPTIST CHURCH
01.2016 - 01.2018

GED -

Automeca Technical College

High School Diploma -

Escuela Pedro Falu Orellano

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ANDRE NIEVES ORTIZ