Aneiris Ortiz Rivera

• Maintained a clean, safe, and welcoming salon environment for clients and staff members.
• Developed a loyal clientele with exceptional communication skills and attention to detail.
• Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
• Increased salon revenue through effective marketing strategies and promotional campaigns.

Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on

• Developed strong relationships with clients through excellent customer service and regular followups.
• Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
• Assisted call-in customers with questions and orders.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.