Anelle Centeno De Jesús
Toa Alta
Summary
Highly organized and dependable candidate with strong managerial skills. Eager to contribute to a team's success in achieving company goals. Possess a deep understanding of biological and psychological concepts, providing a fresh perspective to effectively utilize all skills. Seeking a position that offers professional challenges to leverage exceptional interpersonal skills, excellent time management abilities, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Medical Screener - Reception Technician
CSL Plasma
04.2024 - Current
- Ensured accurate recording of donor data in the electronic donor information management system as outlined in the SOPs
- Registered new and current donors and conducted series of screening procedures to determine suitability for donation.
- Conducted screening procedures to verify compliance with donation criteria.
- Opened and updated files with current donor information.
- Followed new protocols and procedures aimed at improving efficiency within the medical screening process.
- Maintained up-to-date knowledge of industry best practices, ensuring high-quality care for all donors served.
- Cross-Trained in Donor Support Tech and Plasma Processing Technician
- Utilized finger sticks and screening equipment to check hematocrit and protein levels.
- Answered questions and provided appropriate assistance and communication to callers.
Team Leader Manager
Yogen Fruz
06.2021 - 09.2023
- Head of customer service
- Supervision of all the employees
- Payroll and Schedule Administration
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Responsible for full aspects of customer service
- Launched new initiatives that improved overall operational efficiency therefore increasing sales daily by 30%.
- Increased weekend sales by 40%-50% implementing better work efficiency protocols
- Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
Library Circulation Assistant
Cowan - Blakley Memorial Library - University of Dallas
01.2018 - 02.2020
- Improved library circulation efficiency by 25% managing patron accounts and maintaining accurate records.
- Ensured a welcoming environment for patrons by assisting with directional inquiries and providing information on library resources.
- Collaborated with library staff to develop and implement more organized circulation policies, enhancing overall service quality.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Conducted inventory audits of circulating materials to maintain accurate records and identify missing items.
Volunteer Experience
Centro Médico de Puerto Rico
06.2014 - 07.2018
- Fundación Hospital Pediatrico Universitario, Relevo por la Vida
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Shadow Experience (Orthopedic Surgeon)
Pavías Hospital
06.2017 - 07.2017
- Shadowing experience under Mark E Trautman MD
- Exposed to surgical procedures
- Exposed to patient care
- Learned surgery management
Vocal of Student Directive
Dorado Academy
08.2014 - 05.2017
- Organize Fundraiser Events, schedule Class Events, communicate with School Officials, budget Plan Events, lead Student for Meetings
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Biopsychology
Universidad Interamericana De Puerto Rico De Cupey
San Juan12.2023
Bachelor of Science - Biochemistry
University Of Dallas
Dallas, TexasHigh School Diploma -
Dorado Academy
Dorado, Puerto Rico05.2017
Sports Medicine Program
University Of Texas in Austin (Summer Program)
Austin, Texas07.2016
Skills
- Bilingual
- Proficient English Speaker
- Attentive
- Fast learner
- Management Experience (2 years)
- Customer service (5 years)
- Motivated and Responsible Worker
- Great Knowledge in Microsoft Word, Power Point, Excel
- Cash Handling
- Overtime Management
- Team Supervision
- People Management
- Analytical Thinking
Timeline
Medical Screener - Reception Technician
CSL Plasma
04.2024 - Current
Team Leader Manager
Yogen Fruz
06.2021 - 09.2023
Library Circulation Assistant
Cowan - Blakley Memorial Library - University of Dallas
01.2018 - 02.2020
Shadow Experience (Orthopedic Surgeon)
Pavías Hospital
06.2017 - 07.2017
Vocal of Student Directive
Dorado Academy
08.2014 - 05.2017
Volunteer Experience
Centro Médico de Puerto Rico
06.2014 - 07.2018
Bachelor of Science - Biopsychology
Universidad Interamericana De Puerto Rico De Cupey
Bachelor of Science - Biochemistry
University Of Dallas
High School Diploma -
Dorado Academy
Sports Medicine Program
University Of Texas in Austin (Summer Program)
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