ANFERNEE J. VÉLEZ RODRÍGUEZ
Vega Baja
Summary
Detail-oriented Pharmacy Technician with extensive experience in retail settings. Expertise in pharmacology, medication dispensing, inventory management, and regulatory compliance. Improved operational efficiency and patient care through effective teamwork and communication. Streamlined workflows, contributing to reduced prescription errors and enhanced service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Farmacias Plaza
Toa Baja
12.2023 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Educated patients on medication usage and potential side effects effectively.
- Checked prescriptions and drug labels to ensure correct medications were provided to patients.
- Collaborated with healthcare professionals to ensure patient safety and care quality.
- Provided excellent customer service by answering inquiries and resolving issues.
- Tracked inventory levels and placed orders to maintain stock.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Provided vaccinations, including flu and RSV shots, to promote patient health and prevent illness.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Prepared medication transfers to other pharmacies.
- Conducted medication therapy management sessions under the guidance of a pharmacist.
Pharmacy Technician
Optima Health
Dorado
08.2022 - 12.2023
- Aided pharmacists in accurate preparation and dispensing of medications, ensuring patient safety.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Employed various software and tools to streamline processes, contributing to improved workflow.
Education
Associate in Pharmacy Technician -
NUC University
Bayamón, PR07-2022
Bachelor of Science - Biology
Interamerican University of Puerto Rico
Fajardo, PRSkills
- Medication dispensing
- Prescription filling
- Prescription verification
- Prescription interpretation
- Medication storage procedures
- Pharmacy software proficiency
- Inventory management
- Billing support
- Insurance verification
- Medicare/Medicaid processes
- Health and safety compliance
- Regulatory compliance
- Quality assurance and control
- Therapy management
- Pharmacology
- Vaccine counseling
- Patient education
- Data entry
- Attention to detail
- Problem solving
- Time management
- Effective communication
- Team collaboration
- Customer relationship management
- HIPAA
Certification
- Pharmacy Technician Vaccine Administration Training, 01/01/24, 12/31/28
- CPR Program, 01/01/24, 12/31/26
Languages
English
Upper Intermediate (B2)
B2
Spanish
Native
Native
Accomplishments
Employee of the month July 2024
Timeline
Pharmacy Technician
Farmacias Plaza
12.2023 - Current
Pharmacy Technician
Optima Health
08.2022 - 12.2023
Associate in Pharmacy Technician -
NUC University
Bachelor of Science - Biology
Interamerican University of Puerto Rico