
Customer Service Representative with exceptional skills in oral and written communication, active listening, and analytical problem-solving. Committed to enhancing customer experiences through service-oriented behaviors, deep understanding of customer desires, and providing customized solutions to foster loyalty.
Professional Summary: Dedicated customer-oriented professional with experience as a Lead Sales Consultant at Sears Brand, LLC. Skilled in the sales discovery process and delivering accurate answers to customers' most common questions and concerns. Extensive experience in examining marketing material in both physical and digital media to help customers visualize the best offers and compare them to in-store options.
Complaint resolution
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