Angelica Antunez Pola

Served as a mobility customer care representative where I was able to meet and exceed targets in AHT, 100% in sales, while providing the customer with a one-and-done wow experience, making sure all customer needs were effectively resolved in one call, while also updating and maintaining an extensive database of customer records.

Served as a mobility customer care representative where I was able to meet and exceed targets in AHT, 100% in sales, while providing the customer with a one-and-done wow experience, making sure all customer needs were effectively resolved in one call, while also updating and maintaining an extensive database of customer records.

Served as a customer service representative assisting customers in refilling and ordering new prescriptions to be able to have the customers medications shipped by mail.