Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelica P. Nieves

Carolina

Summary

Proven sales associate with a track record of enhancing customer satisfaction and boosting sales at Lido Jewelers Fine Designer Jewelry. Skilled in cash handling and problem-solving, with a knack for fostering customer loyalty through exceptional service. Collaborates effectively with teams to exceed sales goals, demonstrating excellent verbal communication and people skills. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.

Overview

1
1
year of professional experience

Work History

Asociada De Ventas

Lido Jewelers Fine Designer Jewerly
02.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Asociada De Ventas

Sumaq Silver Jewerly
11.2023 - 02.2024
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

No Degree - Comunicación Con. Relaciones Públicas Y Publicidad

Universidad De Puerto Rico
Rio Piedras
12.2025

High School Diploma -

Escuela Central Visuales (2016-2021)
San Juan, Puerto Rico
06.2021

Skills

Customer Service

Teamwork and Collaboration

Time Management

Problem-solving skills

Excellent people skills

Reliable and punctual

Verbal/written communication

Timeline

Asociada De Ventas

Lido Jewelers Fine Designer Jewerly
02.2024 - Current

Asociada De Ventas

Sumaq Silver Jewerly
11.2023 - 02.2024

No Degree - Comunicación Con. Relaciones Públicas Y Publicidad

Universidad De Puerto Rico

High School Diploma -

Escuela Central Visuales (2016-2021)
Angelica P. Nieves