Angelo Mercedes Garcia

Work History

Always99

04.2023 - Current

Globe Executive

04.2022 - 03.2023

Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Completed full building and grounds patrols to spot and investigate concerns.
Responded quickly to emergency situations to assess and deflect issues.
Examined doors, windows and gates to verify security.

Bebos BBQ

06.2021 - 04.2022

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.