Angel Yael Mercado Ramos
Bajadero
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
3
3
years of professional experience
Work History
Boss
AMR
12.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
Barista
Krispy Kreme
12.2022 - 07.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines and blenders.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Helper
Davila Tech Corp
02.2021 - 07.2022
- Followed supervisor instructions to complete tasks on time.
- Loaded and unloaded construction materials to prepare for use in construction.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Generators installation.
- Refrigeration.
Education
Technical Degree - Electricity With Renewable Energy
National University College
Arecibo08.2023
High School Diploma -
Esc. Sup. Voc. Antonio Lucchetti
Arecibo05.2022
Skills
- Surface Cleaning
- Ingredients Measuring
- Proper Food Storage
- Punctual
- Bilingual
- Active Listener
- Teamwork and Positive Attitude
Languages
Spanish
Native language
English
Advanced
C1
Sign language
Beginner
A1
Timeline
Barista
Krispy Kreme
12.2022 - 07.2023
Helper
Davila Tech Corp
02.2021 - 07.2022
Boss
AMR
12.2020 - Current
Technical Degree - Electricity With Renewable Energy
National University College
High School Diploma -
Esc. Sup. Voc. Antonio Lucchetti
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